We want you to be happy with your purchase from Blakes School Uniform Company. You may exchange or return most merchandise for a store credit within 30 days. Returned merchandise must be in the original package and have all original tags attached. We regret we cannot accept returns on altered, worn, or imprinted items. In the case of an exchange, shipping for the new item will be free of charge. We do not refund return shipping charges, unless we made an error.