How do I place an online order?
Login to Blakes online store. If you don’t have an account set up, you’ll need to follow the link for “New Members”. When your contact information is filled in, click “Create Account”. Once your account is set up, you may select the school you wish to shop for and click “Update Account”. If you are not affiliated with a school, choose “Guest” from the list. When you go to the Homepage, you will see your school or Guest. Selecting it will return your school’s dress code by grade and gender.
I don’t see my school in the list. Can I shop online?
We have selected some schools to be beta schools for our new online store. Once we believe it is ready for the remaining schools we serve, we will roll it out to them. Call Customer Service at 203-375-5901 or email Blakes Headquarters to learn when your school will be activated.
What if the product I need is not shown on your website?
Call Customer Service at 203-375-5901 or email Blakes Headquarters.
How do I determine what sizes to order?
The online size chart for each garment has instructions for taking proper measurements. Select the How to Measure Your Child link in the Help and Info section for details. Using these guidelines for measuring, go to the size chart for the desired garment and match your measurements to those in the size chart. If the measurement is not exact, choose the higher size. Many of our garments have an adjustable waist for a better fit.
How do I pay for my order?
We accept Visa, MasterCard, American Express, or Discover for online, phone, or fax orders. We regret we do not accept checks.
How soon will my credit card be charged after placing my order?
Credit cards are billed when orders are placed.
When will I receive my merchandise?
Your order will ship 1-2 business days after you place your order. Please allow additional time for orders placed during August and September. If an item is backordered, we will notify you by email or phone.
How will my order be shipped?
USPS (United States Postal Service)
What if I ordered the wrong size or want to return a garment?
Merchandise may be returned within 30 days of the time it is received. It must be accompanied by the receipt. Returned garments must be unworn, unwashed, unaltered, and with tags intact. We regret we do not accept returns on custom or imprinted items. A store credit is issued; there are no cash refunds or credit card reversals.